(800) 621-0759 For your elevator & escalator replacement parts

Frequently Asked Questions

Frequently Asked Questions

Where are you located?
ECS Corporation's manufacturing and headquarters are located in Broadview, Illinois a western suburb of Chicago.

Who are your customers?
Our customers are those involved in the safe operation of escalators. That would include the major elevator maintenance companies, transit authorities, airports, department stores, government agencies, universities, and elevator and escalator consultants.

Do you make escalators?
No, but on special request we can provide new or recently removed escalators.

Does ECS Corp. service or maintain escalators?
No, but we provide the necessary parts to those that do.

Are you a division of any other company?
No, ECS is under a complete new direction with a new owner and new board of directors.

What does ECS make then?
Steps, step chain, rollers, comb segments, die cast aluminum parts, and plastic parts.

What about escalator steps?
We provide new steps for Montgomery, Fujitec, Otis, Schindler, SJEC, and others. We also refurbish other manufacturer's steps to like new condition.

Why refurbish and what is 'like new'?
Refurbishing helps the environment because we can take aluminum steps destined for the scrap heap and, through painstaking procedures, provide a second life to those parts. Want to see how?

Is your escalator step chain new or rebuilt?
All our step chain is new. Step chain should NEVER be rebuilt.

What do the initials ECS stand for?
The company's name, Elevator Cable and Supply Co., was abbreviated to ECS Corporation to shift the focus from elevator cables to escalator parts.