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Service

Service

Service is significant at ECS Corp. in two ways. First and foremost, our customer service is second to none! We treat our customers like partners, working with them to customize solutions. We also recognize that our customers are the reason for our success. What does this mean for you?

  • Timely responses to your requests for quotation. If we cannot quote you by the next business day, we will let you know the reason why.
  • Pricing that is reasonable and fair. We know you’re watching your bottom line as well!
  • Information on how to care for your escalators. We will likely know the answers to questions you have but if we don’t, we have a large pool of resources at our disposal.
  • Respect and honesty. You are our partners in the industry. Our success depends on your success!

Secondly, although known for supplying superior parts, ECS Corp. provides several services to insure that your escalators run smoothly. From step cleaning to step refurbishment to handrail sheave re-tiring, ECS can save you money and prolong the life of your equipment. Why buy new when there are still years, even decades, worth of life in your current equipment?